Welcome to Beautyvon
We operate and control Beautyvon.com, and we want to say a huge thank you to our revered customers for shopping with us and choosing our store as their favorite store for their various needs and products. We hope that Beautyvon serves you well and provide you with quality products that suit your needs.
At Beautyvon, your maximum satisfaction is our priority and ultimate goal. That is why we have provided this policy to cater to any challenge that you may have with any of the products purchased from this site.
If you are unsatisfied with your purchase, please kindly contact us, and we will assist you on how to return your product so that Beautyvon can make a store credit, exchange it with another product, or better still make a full refund back to you.
Beautyvon has provided the conditions for our return and refund policy; kindly take time to read them.
Returns
Our return policy lasts for 15 days. If 15 days have gone by since your order was received, Beautyvon cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Beautyvon will accept returns for items that meet the return criteria set forth below for 15 days from the date of purchase. Exceptions are stated below. Beautyvon may deny any return or exchange if it fails to meet our return criteria.
Conditions for Return
To qualify, all returns and exchanges must be accompanied by the original receipt or proof of purchase, the original manufacturer packaging, and the original documentation.
Refunds will be made in the same method as payment unless you select to exchange the item or get a store credit in the amount of the refund.
When you make a qualifying return, Beautyvon will credit the full amount, minus the original shipping and handling charges, if any, and you will receive your refund in approximately 2-3 weeks.
Returning a product if you change your mind
If you change your mind about a purchase or make an incorrect choice and notify us within 15 days of delivery, Beautyvon will provide you with a store credit for unopened products after the goods are returned to us. The store credit will be for the product price paid.
Beautyvon will not assume the risk of loss or damage to the goods until the item has been received at our warehouse.
Products or items that will not be accepted
- Any item not in its original condition is damaged, or there is a missing part in which it is not our fault.
- Any item that is returned more than 15 days after delivery.
- Products that have been personalized or customized.
- Items or Products that have been used, altered or that show wear or damage.
Once your return is received and inspected, Beautyvon will send you an email to notify you that we have received your returned item. Beautyvon will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
How to make Returns
When returning a product, please send an email to us at info@beautyvon.com so you can be given a Return Merchandise Authorization number.
After receiving the Return Merchandise Authorization number, place them safely in the original packaging and include your proof of purchase, the return form, and other document and mail your return to the address below:
Beautyvon
3322 Decatur Ave #11k
Bronx, NY
10467
USA
e-mail: beautyvonofficial@gmail.com
Include in your package a signed letter stating the reason for your return and the original receipt.
Contact
For questions, complaints, or inquiry, contact us via email put the beautyvonofficial@gmail.com
We will respond to you promptly.
Thank you, the Beautyvon team.