FAQs

It depends. Orders over $100 qualify for free shipping. Orders under $100 have a $5 flat rate shipping fee. 

If you order products on a business day after 4pm, your order will be processed the next business day. All orders are processed and shipped within 24 hrs excluding holidays and weekends. 

Your order should arrive within three business days. 

After you place an order, we proceed to processing your order for shipment; usually within 24 hours excluding holidays and weekends. 

At the moment, no, we do not ship outside the United States. 

Yes. If you live in the New York, Manhattan area, you can request for product pick-up.

Please contact us for more information. 

A skincare coach will meet with you virtually to analyze your skin and discuss your skincare objectives. Using advanced products and treatments, she will recommend a personal skincare regimen to help improve your skin’s issues, tone, and overall appearance. 

Initial skincare consultation is free! 

During a virtual skincare consultation, we will discuss your top skin concerns and goals. We will analyze your skin, review your current products, and draw up a personalized skincare routine for you. 

We will do follow ups as needed. 

Rather than a rushed, once-over check, a proper skin consultation will enable us to gain a deeper understanding of your skin and prescribe a course of treatment that is safe and effective.

A skin analysis considers the individual type of skin such as normal, dry, oily and combination skin. Your skin type is dependent on how much oil your skin produces. … The best products for your skin are determined by your skin type and the best treatments and techniques to use.